Terms and conditions
Shipping your product on-time is our priority. We work with major official US shipping companies such as USPS, UPS, FedEx, to provide reliable and secure shipping services for our customers. Once your order is confirmed our team completes handling and shipping initiation within 24 hours. The delivery to your address depends on your state location and the logistics of the shipping companies, which may take 3 to 4 business days to deliver to your address.
Return Policy
- You are entitled to cancel your order so long as we receive a written notice within 30 days from your purchase date so we can get back to you with your return instruction and to process your refund..
- All returned products must be undamaged, unstained, not tampered with or altered, and in original product packaging with all unused parts.
- For returns lease email your refund request including your information and the order number to help@ndproducts.com
- On the receipt of your replacement or cancellation request, we will provide you the return address and the refund or replacement confirmation.